Privacy Policy

Effective Date: July 16, 2024

This Privacy Policy describes how Demel (hereinafter referred to as “Demel,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from fashionverseonline.online (the “Site”).

1. Information We Collect

1.1. Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

  • Information collected when you make a purchase or attempt to make a purchase:

    • Examples: Name, billing address, shipping address, payment information (including credit card numbers, PayPal details, etc.), email address, and phone number.
    • Purpose: To fulfill our contract with you, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: Collected from you.
  • Information collected when you register an account or sign up for our newsletter:

    • Examples: Name, email address.
    • Purpose: To manage your account, send you marketing communications, and personalize your experience.
    • Source of collection: Collected from you.

1.2. Non-Personal Information (Automatically Collected)

When you access the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Personal Information

We use your Personal Information for various purposes, including:

  • To process and fulfill your orders, including processing payments, shipping, and providing order confirmations.
  • To communicate with you about your orders, products, services, and promotional offers.
  • To provide customer support and respond to your inquiries.
  • To improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • To personalize your experience on the Site, including displaying products and offers relevant to your interests.
  • To prevent potentially prohibited or illegal activities and enforce our Terms of Service.
  • To comply with applicable laws and regulations.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We use payment processors (e.g., Stripe, PayPal) to process payments for purchases made through the Site. We do not store your full payment card details directly.
  • We use shipping carriers (e.g., USPS, FedEx, UPS) to deliver your orders.
  • We may use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell your Personal Information to third parties.

4. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Right to Access: You have the right to request access to the personal data we hold about you and to receive a copy of it.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data under certain circumstances.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Object to Processing: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include using secure servers, encrypting sensitive information (like credit card details) via Secure Socket Layer (SSL) technology, and restricting access to your personal information to authorized personnel. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us at [email protected] to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the “Effective Date” at the top of this Privacy Policy. Your continued use of the Site after any such changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Demel
2975 Hartway Street
US

Phone: 605-685-4631